1. Our cancellation policy is flexible, depending on the reasons, as well as how many days in advance you wish to cancel the booking. More.
2. Cleaning fees are always refunded if the reservation is canceled before check-in. If booked less than 14 days before check-in, the cleaning fee is only refundable up to 48 hours after booking AND at least 24 hours before check-in. It isn’t refundable if the guest cancels a reservation that overlaps with any part of an existing reservation.